Jared Palay
Director Product Experience Design
Director Product Experience Design
Experience
S&P Global, Denver, CO 09/16 – Present
Director Product Experience
Director Product Experience
- Responsible for all rebranding efforts from IHSMarkit to S&P Global
- Involved in six figure sales opportunities
- Created and maintain global design pattern library
- Working with product leads to help rethink product experience strategy
Tandemseven, Chicago, IL 03/15– 08/16
Lead User Experience Architect
● User Experience designer for major financial and health care companies
● Involved in sales pitches
● Created internal staffing board to allow transparency to all employees project work
Lead User Experience Architect
● User Experience designer for major financial and health care companies
● Involved in sales pitches
● Created internal staffing board to allow transparency to all employees project work
Grainger, Chicago, IL 11/14 – 03/15
User Experience - Contract
● User Experience designer for iOS, Android, and mobile web
User Experience - Contract
● User Experience designer for iOS, Android, and mobile web
Razorfish, Chicago, IL 06/14 – 11/14
Associate Experience Director
● UI lead for insurance client with projects including vision work as well as production efforts
● Involved in business development efforts and pitches
Associate Experience Director
● UI lead for insurance client with projects including vision work as well as production efforts
● Involved in business development efforts and pitches
Manifest Digital, Chicago, IL 05/12 – 06/14
Sr. Manager User Experience
● Sr. Consultant for e-commerce and financial services clients that has resulted in a 10% increase in sales for a financial client.
● Leading design efforts across mobile, tablet, kiosk and desktop to ensure a holistic customer experience
● Subject matter expert for prototyping
● Built out user experience methodology and project estimator
Sr. Manager User Experience
● Sr. Consultant for e-commerce and financial services clients that has resulted in a 10% increase in sales for a financial client.
● Leading design efforts across mobile, tablet, kiosk and desktop to ensure a holistic customer experience
● Subject matter expert for prototyping
● Built out user experience methodology and project estimator
Sears Holding Corporation, Chicago, IL 08/10 – 05/12
Sr. User Experience Architect - Mobile
● Senior Architect on iOS & Android platforms for Sears, Kmart and MyGofer applications which resulted in a 150% increase in downloads for iOS and a 330% increase in downloads for Android platform
● Led customer focus group in order to determine what mobile platform should be used for creation of an automotive tool
● Responsible for heading a team that redesigned Sears and Kmart applications in order to meet the goals and needs of consumers which contributed to a 20 million dollar annual revenue
● Work directly with application developers in an agile environment to ensure a bi-weekly release scheduleAchievements
● Mobile team lead which lead to 2011 Mobile Retailer of the Year & Mobile Commerce Web site of the Year
Sr. User Experience Architect - Mobile
● Senior Architect on iOS & Android platforms for Sears, Kmart and MyGofer applications which resulted in a 150% increase in downloads for iOS and a 330% increase in downloads for Android platform
● Led customer focus group in order to determine what mobile platform should be used for creation of an automotive tool
● Responsible for heading a team that redesigned Sears and Kmart applications in order to meet the goals and needs of consumers which contributed to a 20 million dollar annual revenue
● Work directly with application developers in an agile environment to ensure a bi-weekly release scheduleAchievements
● Mobile team lead which lead to 2011 Mobile Retailer of the Year & Mobile Commerce Web site of the Year
CME Group, Chicago, IL 04/10 – 08/10
User Experience Designer - Contract
● Designed the marketing site that allows trades to locate news releases easier while incorporating social media as well as video content
● Met with day runners on the trading floor to determine what features are needed on the CME website, specifically related to trading time periods
● Using Axure created rapid prototypes to demonstrated to marketing managers
User Experience Designer - Contract
● Designed the marketing site that allows trades to locate news releases easier while incorporating social media as well as video content
● Met with day runners on the trading floor to determine what features are needed on the CME website, specifically related to trading time periods
● Using Axure created rapid prototypes to demonstrated to marketing managers
Walgreens Health Services, Deerfield, IL 05/09 – 04/10
User Experience Designer
● Designed process for web products from inception to completion and helped apply research and statistical analysis to recommend new products and enhancements.
● Assisted with design documentation and requirements, internal/external presentation materials and user research
● Created wire frames, mockups, content inventories and other deliverables needed in the project lifecycle
● Worked with IT, Sales, Marketing and Business stakeholders and team members and help promote user-centered design and decision-making across the Company
User Experience Designer
● Designed process for web products from inception to completion and helped apply research and statistical analysis to recommend new products and enhancements.
● Assisted with design documentation and requirements, internal/external presentation materials and user research
● Created wire frames, mockups, content inventories and other deliverables needed in the project lifecycle
● Worked with IT, Sales, Marketing and Business stakeholders and team members and help promote user-centered design and decision-making across the Company
Motorola Inc, Chicago, IL 08/06 – 03/09
Senior Interactive Designer
● Lead designer for productivity, connectivity and change requests
● Feature designer for 7 different mobile devices
● Triage all change request to all domains
● Ensure the quality and integrity of the design applications
● Work directly with the software to ensure the best user experience
Achievements
● Two time BRAVO! Award winner - Motorola's global recognition program
● Led a project to redesign phonebook application resulting in the sales of two major carriers
● Yellow badge certified in Six Sigma
Senior Interactive Designer
● Lead designer for productivity, connectivity and change requests
● Feature designer for 7 different mobile devices
● Triage all change request to all domains
● Ensure the quality and integrity of the design applications
● Work directly with the software to ensure the best user experience
Achievements
● Two time BRAVO! Award winner - Motorola's global recognition program
● Led a project to redesign phonebook application resulting in the sales of two major carriers
● Yellow badge certified in Six Sigma
Expertise
|
Design
Information Architecture Process & Task Flows Storyboards Prototyping Wireframes & Specifications Interaction Design |
Research
Interviews Contextual Inquiry Diary Studies Card Sorting Heuristic Analysis Usability Testing |
Participatory Design Discovery Workshops Journey & Experience Mapping Persona Creation |
Education
Indiana University, Bloomington, IN
B.S Informatics, August 2006
Cognate and Minor: Biology & Spanish
B.S Informatics, August 2006
Cognate and Minor: Biology & Spanish